# Director of Infrastructure Operations - Cloud and On-Prem (m/f/d) in Berlin or Konstanz (Hybrid) at KNIME > Open job at KNIME in Berlin, Germany. Workplace: Hybrid. Source: Germany Dev Jobs, https://germanydevjobs.com/jobs/knime-director-of-infrastructure-operations-cloud-and-on-prem-m-f-zq0pslp Posted 6 November 2026. Last checked on the employer's career site: 10 November 2026. ## Facts - Company: [KNIME](https://germanydevjobs.com/companies/knime) - Location: Berlin, Germany - Workplace: Hybrid - Employment type: Full-time - German: Not required - Skills: Helm, Kubernetes - Not mentioned in the job post: salary, visa sponsorship, relocation, where you can apply from ## Job description #### Mission Too much data, not enough insight? We get it. At KNIME, we build software that helps people clean, combine, and understand their data: fast, efficiently, and without code. And with our focus on Data Analytics & AI, we empower everyone to turn complex challenges into clear, actionable insights. You can help make that happen. We’re a fast-growing, globally recognized pioneer at the intersection of data and AI. With users in every industry, an international team from 30+ nationalities, and a thriving community. Join us as a **Director of Infrastructure Operations - Cloud and On-Prem** in Berlin or Konstanz (Hybrid) and help us deliver reliable, secure software to every customer, whether they use our SaaS or run KNIME in their own environment. #### Role Overview Most of our customers run KNIME on-prem, and will for years. This role is accountable for both delivery modes. - **Lead three teams:** Own SaaS Operations, DevSecOps and Platform Delivery Engineering, and the senior security engineer who reports to you. - **Own SaaS operations:** Take full responsibility for customer-facing SaaS operations, including SLAs, runbooks, on-call and incident management for critical issues. - **Own on-prem delivery:** Take responsibility for the quality of on-prem releases, patch cadence, upgrade paths, and L3 escalations from Support. - **One build, two delivery modes:** Run continuous delivery for SaaS and versioned on-prem bundles cut from the same build, with shared Helm charts so the two don’t drift. - **Drive DevSecOps:** Ensure high availability and reliability of CI/CD pipelines, enforce policy-as-code, and maintain secure, scalable delivery workflows. - **Own migrations:** Own the tooling and process that move customers to new on-prem releases, and to SaaS for those who choose it, with upgrade paths customers can run themselves. - **Manage partners:** Oversee our operations partner against contractual KPIs and grow the internal SaaS Operations team alongside it. - **Ensure compliance:** Maintain SOC 2 / ISO readiness for operational controls and ensure audit evidence is complete and reliable. - **Coordinate delivery:** Work closely with product and engineering teams to define release gates and ensure safe, repeatable deployments. - **Measure delivery:** Track the DORA metrics (deployment frequency, lead time, change failure rate, time to restore) separately for SaaS and on-prem, and improve them. #### Requirements - **Operations leader:** You have run production SaaS and shipped self-managed enterprise software that customers install, upgrade and operate in their own environments. - **Run On-prem delivery:** You know what it takes to ship versioned releases into customer-managed Kubernetes environments: Helm-based installs, upgrade paths, patch releases, and L3 support for systems you can’t observe directly. - **DevSecOps expert:** You understand CI/CD systems end-to-end, including runtime reliability, policy-as-code, secure pipeline design and software supply chain security. - **Incident commander:** You’re confident leading high-severity incidents, coordinating response, and communicating clearly with stakeholders and customers. - **Process-driven:** You build repeatable, auditable processes for releases, on-call, and operational workflows. - **Migration experience:** You have moved enterprise customers across major versions or delivery models without breaking their workflows. - **Partner manager:** You have managed external operations partners against clear SLAs and KPIs while building internal teams alongside them. - **Team builder:** You’ve grown and led teams across SaaS operations, DevSecOps, and platform delivery engineering. #### What we offer - **Purpose-driven leadership:** Own the operational backbone that ensures users can rely on KNIME’s platform every day. - **End-to-end impact:** Shape how software moves from development to production at scale across SaaS and the on-prem deployments most of our customers run. - **Autonomy and collaboration:** Take ownership of operations strategy while working closely with platform, product, and engineering teams. - **Learning:** Work with experienced engineers and operators in a highly technical, collaborative environment. - **Sports:** Sports programs in both locations. - **Flexibility:** Hybrid setup with flexible working hours to support focus and balance. ## How to apply Apply on the job page, https://germanydevjobs.com/jobs/knime-director-of-infrastructure-operations-cloud-and-on-prem-m-f-zq0pslp: its Apply button opens the employer's own application page. ## More jobs from KNIME - [Director, Product and Engineering Operations (m/f/d)](https://germanydevjobs.com/jobs/knime-director-product-and-engineering-operations-m-f-d-2ie9mxx): KNIME, Berlin, Germany. Remote (EU). Posted 26 October 2026. - [Application Security Engineer (m/f/d) in Konstanz or Berlin](https://germanydevjobs.com/jobs/knime-application-security-engineer-m-f-d-in-konstanz-or-berlin-5eynb8z): KNIME, Berlin, Germany. On-site. Posted 20 April 2026.