# Technical Account Manager - Hospital (m/f/d) at voize

> Open job at voize in Berlin, Dortmund, Frankfurt +5, Germany. Workplace: Remote (Germany).

Source: Germany Dev Jobs, https://germanydevjobs.com/jobs/voize-technical-account-manager-hospital-m-f-d-e3kga6u
Posted 15 September 2026. Last checked on the employer's career site: 10 November 2026.

## Facts

- Company: [voize](https://germanydevjobs.com/companies/voize)
- Location: Berlin, Dortmund, Frankfurt +5, Germany
- Workplace: Remote (Germany)
- Employment type: Full-time
- German: Conversational
- English: Conversational
- Not mentioned in the job post: salary, visa sponsorship, relocation, where you can apply from

## Job description

### 🎤 Why voize? Because we’re more than just a job!

At voize, **we believe the greatest gift to frontline workers is time - time to care, connect, and be present.** Today, that time is lost to **busywork and complex systems** that pull them away from what matters most: **people**.

**Our vision is to change that by building AI companions** that seamlessly take over digital workflows. We don’t replace humans with technology - **we amplify their impact.**

Our mission is backed with **$50M in Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator, and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion** to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. **And now, we’re looking for you to join us on this mission!**

### 💡 Your Mission: Be the technical partner our hospital customers trust

As **Technical Account Manager - Hospital**, you will own the technical relationship with a portfolio of our strategic hospital customers. You will understand their systems, infrastructure, integrations, and stakeholders, and support them from go-live through releases and renewals; ensuring voize runs reliably across wards, sites, and clinical workflows. Your success will be measured by trust, retention, and long-term customer outcomes.

### 🚀 Your Daily Business - No two days are alike

- **Own the technical relationship with a portfolio of hospitals and hospital groups, building a deep understanding of their HIS/KIS setup**, infrastructure, clinical workflows, open topics, and key stakeholders
- **Maintain a technical account plan for every customer**, covering integrations, deployment architecture, security requirements, planned changes, open risks, and upcoming rollout waves
- **Lead release pre-briefings and technical reviews**, helping customers assess the impact of changes across systems before they affect clinical operations
- **Stay close to every issue across your accounts**: Technical Support manages the queue, while you manage the relationship and provide the technical and organizational context needed to accelerate resolution
- **Identify recurring themes across hospital customers and turn them into actionable feedback** for Product and Engineering, improving reliability, integrations, and rollout readiness

### 🤝 Your Skillset - What you bring to the table

- **Several years of experience in technical account management, solutions engineering, technical support**, or implementation, ideally in B2B SaaS, health tech, or hospital IT
- **Hands-on technical knowledge of integrations, APIs, logs, networks, identity and access management**, and device or MDM setups; familiarity with healthcare interoperability standards such as HL7 or FHIR is a plus
- G**reat communication skills across technical, clinical, and executive audiences**, from discussing an interface with hospital IT to aligning on a rollout with nursing leadership or senior management
- **A structured, calm approach to managing complex organizations**, multiple sites, and open topics simultaneously, supported by data that demonstrates progress and impact
- **Professional German and comfortable English, based in Germany, and willingness to occasionally travel** to customer sites when a rollout or escalation requires on-site support; experience with hospital information systems is a plus

### 🌱 Growing together - what you can expect at voize

- We are a fast-growing startup, which means you will tackle meaningful challenges, grow quickly, and make a real impact by giving frontline workers more time for people
- Become a co-creator of our success with stock options
- We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
- Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, access to learning platforms such as Blinkist and Audible, and free language courses
- You decide when you work best, with flexible working hours and a strong hybrid setup

### ✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!

## How to apply

Apply on the job page, https://germanydevjobs.com/jobs/voize-technical-account-manager-hospital-m-f-d-e3kga6u: its Apply button opens the employer's own application page.

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